Internship - Customer & Merchant Success - German Market

Job description

Who is looking for you
We, the Customer Success team, are the first point of contact at Fixico. A question about the Fixico product? Help needed with making the right decision? The Fixico Customer Success team is there to help both customer and partner! Our team has one task: making sure every customer receives excellent service. Our service is not limited by targets, we do everything to put a smile on our customers’ face. This contact is done through many different communication channels e.g.; phone, e-mail, Facebook or chat. You will work closely with our Head of Customer Success Germany; Vera Dormans. 


Meaning;

  • Researching the German car repair market, consumer behavior and potential partnerships
  • Optimizing the sales strategy for the German market 
  • Provide administrative support to members of the German team 
  • Qualify sales leads and provide an initial set of information to them about how Fixico can benefit their business or economic situation

Requirements

Your strength consists of

  • Excellent communication skills
  • Independent and entrepreneurial attitude
  • Analytical and critical data handling
  • Eloquent, service orientation and ‘winning’ telephone personality skills
  • Native level of German and fluent in English
  • Start-up or marketing experience is a plus
  • Being open-minded, curious and collaborative

Are you currently studying a BA or MA in Business or related studies and are you available starting Summer 2018? If you're comfortable working with colleagues from all over the world that are flexible, laugh together and work really hard to create a world leading brand, then send us your creative application and hopefully we will bump into each other very soon. 


What’s in it for you

  • The rare opportunity to build a world leading brand
  • An open, transparent working environment
  • A young, talented and extremely driven team
  • Plenty of responsibility and opportunity to grow
  • A great lunch prepared for you everyday to activate your creativity
  • Friday drinks on our huge balcony
  • A roller coaster experience you’ll never forget
  • An inspiring office view overlooking the Rijksmuseum in the heart of Amsterdam