Junior Business Operations Manager - Germany

Who is looking for you?
Fixico is an innovative and fast-growing tech company, well funded by top-tier investors. We
are expanding rapidly throughout Europe and are looking for a Business Operations Manager
for our German market.

You will join the Operations team as a Junior Business Operations Manager. You will be responsible for the growth of one of our high-potential markets. In this position, you will be the link between our partners and the body repair shops. Support in the onboarding of both parties, improving their engagement by ensuring they both use the Fixico platform effectively while building long-term relationships.

Why do you want to meet us?
Fixico is on a mission to become the largest car repair marketplace in Europe. You will be one of the driving forces behind building relationships with body repair shops and certain partners to make them successful on the Fixico platform. You will provide them with all the information they need and ensure they know what to expect and what we can offer to help. You will act as an advisor and a service provider by being operational while having a strong commercial mindset.

Your main responsibilities will include:

• Creating and maintaining strategic long-term relationships with our partners and body repair shops in Germany

• Managing and monitoring the performance of the active partners as well as the body repair shop Network in Germany

• Assist and educate body repair shops and Business Partners to effectively use the Fixico platform to meet their business goals

• Establish key relationships with channel partners to grow and scale the Network in Germany

• Ensure retention and product usage for both parties of the marketplace

• Manage and monitor the end-to-end process of the repairs in Germany

Your strengths consist of…

• You have 1-2 years of experience in either an Account Manager, Customer Success, or similar roles

• You are able to recognize & act upon new business opportunities 

• You are fluent in English and German, any other language is a plus 

• You have good negotiation skills

• You are a skilled communicator and relationship builder 

• You are open-minded, curious, and collaborative

At Fixico, we like to reward successful talent and create opportunities for people to grow
professionally and personally. Alongside that, we offer:

• The rare opportunity to make an impact by transforming an old-fashioned industry

• The opportunity to join a scale-up at an exciting time of rapid growth and contribute
  to its expansion across Europe and beyond

• Entrepreneurial role with the big challenge of growing Fixico in a very fast-changing
  market

• An exciting role with a lot of responsibility, possibilities to grow, and flexibility to
  partially shape your own position

• Be part of a young, talented, and extremely driven team, where you will work with all
  departments

• Plenty of responsibilities and opportunities to grow

• A work culture that is built on teamwork, passion, trust, accountability, curiosity,
  fearlessness, and respect
  
  Are you self-motivating, flexible, ambitious, and social, and are you looking for a challenging
  and exciting opportunity? Apply today and tell us why we should meet you!

What is in it for you?

At Fixico, we like to reward successful talent and create opportunities for people to grow professionally and personally. Alongside that we offer:

• The rare opportunity to make an impact by transforming an old-fashioned industry

• The opportunity to join a scale-up at an exciting time of rapid growth and contribute to its expansion across Europe and beyond

• Entrepreneurial role with the big challenge of growing Fixico in a very fast-changing market

• An exciting role with a lot of responsibility, possibilities to grow and flexibility to partially shape your own position

• Be part of a young, talented and extremely driven team, where you will work with all departments

• Plenty of responsibilities and opportunities to grow

• A work culture that is built on teamwork, passion, trust, accountability, curiosity, fearlessness and respect

Are you self-motivating, flexible, ambitious and social, and are you looking for a challenging and exciting opportunity? Apply today and tell us why we should meet you!

About us

Fixico is the digital car repair management platform on a mission to shape the future of car repair by creating a smarter, better and digitally connected marketplace for everyone. Fixico enables businesses to make data-driven repair decisions, and fully optimise, control and track their repairs, while offering exceptional driver journeys. Over 2,500 repairers and 200 businesses, including industry leaders such as AON, Sixt and Arval, are leveraging Fixico across ten countries. To find out more, visit fixico-business.com.